Humans govern the business. AI helps the work.
SpineWorkspace is where humans and AI share one governed view of the business. Your existing tools keep the record. Your Twin prepares the next step. You decide. The story continues.
Source systems stay authoritative. Authority stays with people. Context stays with the work.
Permitted sources
CRM & Accounts
Deals · Contacts
Service & Support
Tickets · SLA
Contracts & Docs
MSA · Renewals
Finance & Billing
Invoices · ARR
Unified entity context
Anchor: account in context
COMMERCIAL RECORD
Renewal agreement record
Linked clause and expansion record
OPERATIONAL SIGNAL
SSO verification follow-up
Support queue tied to account owner
Illustrative view
One workspace
The problem
Business work is fragmented across tools that each keep their own record. Every handoff, AI session, or tool switch forces people to rebuild the story. Connecting tools is not enough — authorized context, decisions, and outcomes still do not stay together.
What we make
SpineWorkspace is the governed workspace where humans and AI share one view of the business, while your existing tools remain the systems of record.
Workbench
Role-aware surfaces for the account, commitment, or decision in front of you.
Explore WorkbenchRuntime
Governs execution after you decide — and reconciles outcomes to your systems of record.
Explore Runtime
Source systems stay authoritative. Authority stays with people. Context stays with the work.
How it is different
- Not “AI that acts.”
- Not “another place to put data.”
- Not “we connect everything.”
It is the place where the business story stays together so people can govern and AI can help.
From scattered records to a reviewed next step
- 01
Assemble context
Authorized records and evidence from the tools you already use, related around the account.
- 02
Prepare with Twin
Your Twin drafts the next step from that shared view — with reasoning and evidence you can check.
- 03
You decide
A person approves anything that changes a system of record or triggers consequential action.
- 04
Carry it forward
The decision and outcome stay with the work for the next handoff — not rebuilt in a new chat.
Start with a workflow
Account Success and Technical Account Success are our initial focus. Other responsibilities are discussed during evaluation.
Account Success
Goals, relationships, support history, and commitments in one account story.
Open Account SuccessTechnical Account Success
Incidents and engineering follow-through, tied to the customer outcome.
Open Technical Account SuccessBring one decision.
Start with an account whose story is split across the tools you already use.
Capabilities, availability and supported systems are confirmed per deployment during evaluation. Illustrations are indicative. Source systems stay authoritative. Authority stays with people.